Technical Support Engineer

Job Title: Technical Support Engineer Location: San Diego, CA, 92121 (Hybrid) Pay Range: $35/hr. - $45/hr. Responsibilities: Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product. Utilize frontend browser debugging experience. Required Skills: In-depth understanding of how SaaS products work – possess a deep technical understanding as well as a basic understanding of integrated systems. Hands-on experience in JavaScript, HTML, CSS is required. Some experience with Generative AI, including a foundational understanding of its concepts, applications, and commonly used tools. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insur...