Technical Support Engineer Boilers & Renewables

Technical Support Engineer Boilers & Renewables Job Title: Technical Support Engineer Boilers & Renewables Job reference Number: 4 Office Based: Lisburn Basic Salary: £40,000
- £45,000 Benefits: Comprehensive benefit package The role of the Technical Support Engineer Boilers & Renewables will involve: Technical Support Engineer dealing with a range of heating solutions such as boilers, heat tanks and renewable heat pumps The majority of your time will be acting as first line technical support to merchants, contractors, installers and housing associations for all queries relating to central heating products The remainder of your time offering technical support to internal stakeholders Fielding inbound telephone queries and provide appropriate solutions Carry out product training and familiarisation for both colleagues and customers Prompt and accurate reporting to the Customer Care Manager Ensure compliance with health and safety procedures The ideal applicant will be a Technical Sup...