Technical Support Engineer

Years of Experience:

 1 – 3 years of experience in Technical Support / BPO industry, preferably both in chat and Voice process.

Freshers can also apply.

Mandatory Skills:
 Excellent communication skills in English (both spoken and written)
 Basic to advanced knowledge of computers (software)
 Working knowledge of internet and networking
 Typing speed - minimum 35 wpm with 100% accuracy
 Attention to detail is a must along with accuracy in the chats
 Ability to follow instructions as directed
 Willingness to work in 24 x 7 work environment

Desired Skills:
 Self-motivated with excellent interpersonal skills
 Innovative and self-starter
 Ability to work with minimum supervision
 Detail and analytical orientation
 Problem solving and conflict resolution skills
 Demonstrated ability to work in a fast paced environment
 Ability to respond to common inquiries or complaints from cust...