Technical Support Engineer

Years of Experience:

 1 – 3 years of experience in Technical Support / BPO industry, preferably both in chat and Voice process.

Freshers can also apply.

Mandatory Skills:

 Excellent communication skills in English (both spoken and written)

 Basic to advanced knowledge of computers (software)

 Working knowledge of internet and networking

 Typing speed - minimum 35 wpm with 100% accuracy

 Attention to detail is a must along with accuracy in the chats

 Ability to follow instructions as directed

 Willingness to work in 24 x 7 work environment

Desired Skills:

 Self-motivated with excellent interpersonal skills

 Innovative and self-starter

 Ability to work with minimum supervision

 Detail and analytical orientation

 Problem solving and conflict resolution skills

 Demonstrated ability to work in a fast paced environment

 Abili...