Technical Support Engineer 3

CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure and seamless support for our partners. Join our growing team and build your career with us!

Job Description We are pooling for Network Support Engineers to join our growing team! The primary function of the Network Support Engineer (NSE) is to resolve higher-level networking and device issues. Candidates must have the ability to participate in an on-call rotation.

We are not actively hiring yet, but we will start contacting shortlisted applicants as soon as we get the green light to proceed with hiring.

Attitude and Aptitude

• Maintain 80% productivity towards cases (time spent), with 35–50 closed cases...