Technical Support Coordinator

Our client specializes in residential property management services. They provide comprehensive solutions, including tenant screening, leasing, and vacancy management.

They are looking for a Technical Support Coordinator to join their expanding remote team. As a Technical Support Coordinator, you will manage and optimize internal systems and processes while serving as the go-to technical support person for both in-house and remote team members. This role requires strong technical troubleshooting skills, experience with onboarding and training, and a proactive mindset focused on process improvement and operational efficiency.

Key Responsibilities

• Serve as the primary technical support contact for in-house and remote teams
• Troubleshoot system, software, and workflow-related issues
• Manage user onboarding and offboarding processes across systems
• Create and deliver technical training sessions for team members
• Ident...