Technical Support Coordinator

Job Description
About the Company
Our client specializes in residential property management services. They provide comprehensive solutions, including tenant screening, leasing, and vacancy management.
They are looking for a Technical Support Coordinator to join their expanding remote team. As a Technical Support Coordinator, you will manage and optimize internal systems and processes while serving as the go-to technical support person for both in-house and remote team members. This role requires strong technical troubleshooting skills, experience with onboarding and training, and a proactive mindset focused on process improvement and operational efficiency.
Key Responsibilities
Serve as the primary technical support contact for in-house and remote teams
Troubleshoot system, software, and workflow-related issues
Manage user onboarding and offboarding processes across systems
Create and deliver technical training sessions for team members
Identify inefficiencie...