About the Role
Overview:
Be the expert that customers and internal teams rely on when challenges get complex. As a Technical Support Specialist at Xerox, you will play a critical role in resolving advanced issues, collaborating across teams, and enhancing the customer experience for sophisticated, high-tech solutions.
What You’ll Do:
Provide advanced technical support to field engineers, technicians, and product teams for complex electro-mechanical systems and enterprise software
Diagnose, troubleshoot, and resolve critical issues beyond the scope of frontline support
Communicate persistent product issues to engineering teams for design or software enhancements
Participate in customer installations and technical training as needed
Deliver accurate, clear, and timely support in high-stakes, technical environments
What You Need to Succeed:
Experience su...
Ready to Apply?
Submit your application today and take the next step in your career journey with Xerox.
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