About the Role
As a Technical Support Associate, you’ll be part of a team committed to providing technical support to our customers. Your role will focus on assisting hearing care professionals with product and software-related inquiries — primarily over the phone, but also via email, web forms, and occasionally in person. You’ll collaborate closely with our Audiology and Customer Service teams to troubleshoot issues and provide expert guidance, ensuring our customers receive exceptional support and maintain confidence in Sonova’s solutions.
Key Responsibilities
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