Technical Support Associate

Overview

Howmuch Pvt Limited is seeking a Technical Support Associate for its Retail and Restaurant Management and POS Solutions, Howmuch ( and Foodnerd (

Major Duties & Responsibilities

• Set up hardware and install and configure software and drivers.
• Maintain and repair technological equipment (e.g. routers) or peripheral devices.
• Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.).
• Perform regular upgrades to ensure systems remain updated.
• Troubleshoot system failures or bugs and provide solutions to restore functionality.
• Arrange maintenance sessions to discover and mend inefficiencies.
• Offer timely technical support and teach users how to utilize computers correctly.
• Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Protec...