About the Role
About Infinit-O: As a top Business Process Optimization solutions provider we partner with the world's fastest-growing companies in Financial Services, Healthcare, and Technology, offering data-driven solutions and providing strategic advantage.
Our company specializes in business process optimization for 18 years now, with a world-class Net Promoter Score of 71, delivering powerful technology and high-performance teams within our highly engaged and agile culture.
Specific Duties And Responsibilities
- Respond to students, professors & internal account employee concerns through email, phone and chat
- Help customers with investigating and resolving platform, account & subscription related issues.
- Work on admin tasks related to the process or platform assigned by clients.
- Escalate cases to on-shore support team for out-of-scope cases and bug investigations.
Requirements
Requirements:
- 1 year Tech Support exp...
Ready to Apply?
Submit your application today and take the next step in your career journey with Infinit-O.
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