Full-time
Technical Support Analyst — On-Call & Customer Success
Posted by ROSS • richmond hill, york region, Canada
About the Role
A client seeking technical support expertise is hiring a Technical Support Analyst to manage customer inquiries and issues. The ideal candidate should have over 8 years of experience in technical support, strong Unix Shell Programming skills, and excellent communication capabilities. The role involves troubleshooting, managing escalations, and contributing to process improvement. This position may involve 24x7 on-call availability and occasional travel.
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