About the Role
Job Title: Technical Support Agent
Location: Terracampus, Cartago
Education: High School Diploma
Experience: 1+ years of experience in a Customer Service Role
No. of Openings: 1+
Summary:
We are seeking a motivated and detail-oriented Technical Support Agent to join our team in Terracampus, Cartago. In this role, you will provide exceptional technical support to our customers through tickets, live chat, and Zoom calls. You will be responsible for troubleshooting and resolving issues, ensuring high customer satisfaction, and always maintaining clear and professional communication. This is a great opportunity to develop your technical knowledge in a customer-focused environment.
Roles and Responsibilities:
Deliver timely and effective technical support to customers via support tickets, live chat, and Zoom calls...
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