About the Role
Technical services representative
Job - Permanent Full-time - Technician / Technical - maintenance / repair
Branch office: Brossard - Brossard Quebec J4Y 2P3
As soon as possible
Schedule: Monday to Friday (Day)
Description
The Technical Service Representative is responsible for performing diagnostics and/or evaluations related to parts and after-sales service for our various equipment lines. You will receive training on the operation of different cleaning equipment and will be in contact with a diverse clientele from across Canada.
Responsibilities
- Act as the primary point of contact for customer calls nationwide and provide technical solutions;
- Address issues raised by customers to determine the nature and cause of these problems;
- Coordinate with service technicians for interventions if necessary;
- Inform suppliers, cust...
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