Technical Service Support Manager
Posted by WellStat • Kuala Lumpur, Kuala Lumpur, Malaysia
About the Role
WellStat, a building technology company, delivering healthier, safer, and more productive building environments, is seeking to fill a role in their expanding Kuala Lumpur operations centre as a Technical Service Support Manager in the Global Operations Group.
About the Role
About the Role
The Technical Service Support Manager will provide desktop support for WellStat staff, application and user maintenance support for the WellStat developed customer platform and manage Microsoft 365 licensing for WellStat. This role combines day-to-day support with process development and improvement to help shape and scale technical support across the organization.
Responsibilities
- Remote support of software and hardware desktop environments for WellStat employees
- Management of user permissions and access to desktop applications
- Management of WellStat Microsoft 365 licensing and interfacing with Microsoft support channels on b...
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