Technical Service Engineer

What You’ll Do:

• Ensure customer satisfaction.
• Give remote support and have a good percentage of calls solved by remote support.
• Give a very complete and detailed operator training to customers.
• Register all the interventions in service reports and on time.
• Work on preventive maintenance on all Inkjet customers according to a schedule. Keep up to date with online Agfa information such as updated manuals and technical notes.
• Adds the IT support for our software like Asanti

Education:

• Complete bachelor’s degree in engineering (Mechatronics, Electronics, Communications, Electrical, or related).

Experience:

• At least 2 years of experience in service on site.
• Desirable experience supporting software applications. Specific skills (core competencies, key specialities, technical, human relations or managerial skills, and knowledge areas necessary).