About the Role
Field Service Engineer to cover Service/Equipment/Sales demands in the Mexican Republic and internationally, and to coverFSEs on vacations, etc. The FSE is in charge of service, maintenance, and repair of Agfa DPC equipment families:
Anapurna, Jeti Titan/Mira, Tauro Family, Onset Family, and the rest coming, Bronco, Avinci, ASANTI, IT issues, etc.
What You'll Do
- Minimizes equipment/system downtime.
- Ensure customer satisfaction.
- Give remote support and have a good percentage of calls solved by remote support.
- Give a very complete and detailed operator training to customers.
- Register all the interventions in service reports and on time.
- Work on preventive maintenance on all Inkjet customers according to a schedule. Keep up to date with online Agfa information such as updated manuals and technical notes.
- Adds the IT support for our software like Asanti
Education
- Complete bac...
Ready to Apply?
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