About the Role
Job Description and Responsibilities
- Business Development: Support Regional Sales Manager with solution selling into current account base as well as expanding New Business Developments (NBDs).
- Sales Support: Provide technical consultancy such as product recommendations and support machine trials to current/new customers/applications. Conduct competitive analysis to find selling point.
- Technical Support: Visit key customers and distributors routinely to understand their requirements and provide them timely technical support.
- Product and Application Training: Provide technical training to customers to improve their knowledge of our complete product range and improve their troubleshooting capabilities.
- Customer Complaint Handling: Work with customer service, sales, R&D, and QA to resolve customer complaints in a timely manner.
- Reporting: Provide detailed technical reports of customer trials/visits and...
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