Full-time
Technical & Quality Team Leader
Posted by Tarmac • Wolverhampton, West Midlands (County), United Kingdom
About the Role
We’re excited to be recruiting a Technical & Quality Team Leader to join our growing team in Buxton. At [your organisation], we’re committed to fostering a dynamic, inclusive workplace where people with diverse backgrounds and experiences can thrive.
About the Role
In this key role, you’ll help ensure our customers receive exceptional technical support and high‑quality service. You’ll work closely with teams across the business to improve processes, reduce complaints, and maintain strong relationships with both internal and external stakeholders.
What You’ll Be Doing
Supporting the Customer Relations team to resolve customer complaints promptly while delivering excellent customer service.
Driving down complaint levels in line with business targets by ensuring effective, robust corrective actions.
Acting as a central communication point between technical, commercial, and operational teams to support smooth collaboration and high customer satisfactio...
About the Role
In this key role, you’ll help ensure our customers receive exceptional technical support and high‑quality service. You’ll work closely with teams across the business to improve processes, reduce complaints, and maintain strong relationships with both internal and external stakeholders.
What You’ll Be Doing
Supporting the Customer Relations team to resolve customer complaints promptly while delivering excellent customer service.
Driving down complaint levels in line with business targets by ensuring effective, robust corrective actions.
Acting as a central communication point between technical, commercial, and operational teams to support smooth collaboration and high customer satisfactio...
Ready to Apply?
Submit your application today and take the next step in your career journey with Tarmac.
Apply Now