About the Role
**Overview**
Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure Customer Experience (CXP) team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.
As a Technical Program Manager II in the Azure CXP Sovereign Cloud team you will lead cross-functional workstreams to deliver and improve customer support tooling and infrastructure for all new Azure cloud environments. You will define and track success metrics, using data and KPIs to measure progress and ensure operational readiness. You will engage with stakeholders across engineering, operations, and customer-facing teams to communicate program status, risks, an...
Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure Customer Experience (CXP) team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.
As a Technical Program Manager II in the Azure CXP Sovereign Cloud team you will lead cross-functional workstreams to deliver and improve customer support tooling and infrastructure for all new Azure cloud environments. You will define and track success metrics, using data and KPIs to measure progress and ensure operational readiness. You will engage with stakeholders across engineering, operations, and customer-facing teams to communicate program status, risks, an...
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