Technical Program Manager - AI Solutions

The person in this role is expected to look externally to identify best-in-class delivery models, understand complex customer requirements, and drive multiple projects that improve customer experience and business outcomes. The SPM will play a pivotal role in managing AI-integrated product deliveries, working alongside engineering and design teams, and ensuring that the final solutions meet client expectations and organizational standards.

Key Responsibilities

• Own the full lifecycle of enterprise project delivery with a focus on AI-based product implementations.
• Serve as the key point of contact for customer communication, ensuring expectations are well managed and consistently met.
• Lead customer onboarding, requirement gathering, and post-go-live support for Indian enterprise clients.
• Drive project governance – timelines, scope, risk management, resource planning, and reporting.
• Collaborate with internal...