About the Role
Product Manager II
As Product Manager II, you will Deliver an innovative, simple, and differentiated product experience that end-users love, adopt, and can’t live without. The product provides value, ease of use and feasibility to end-user personas while giving them simple yet effective ways to get Help & Support. You will be measured on achieving strong product-market fit for Helpshift’s platform. You will achieve these goals by leveraging deep customer, market, and technology knowledge, and by practicing disciplined, user centered product management that delivered on product excellence.
About the role:
- Domain Understanding: 5-7 years of experience as product manager in B2B tech space for commercially successful B2B products. Demonstrated deep knowledge of customer service and help desk processes and methods. Product management experience with software is a must.
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