About the Role
Role - Technical Operations Engineer
Experience - 2-4 yrs
Location - Bangalore
Key Responsibilities
● Execute and maintain SOPs for production operations, onboarding, and integration support.
● Handle incident response, troubleshoot system and data issues, and ensure timely resolution.
● Support partner configurations, API setups, and access management processes.
● Monitor systems proactively to identify and prevent outages or performance degradation.
● Collaborate with engineering to analyze root causes and build long-term automation solutions.
● Develop and maintain internal tools, scripts, and dashboards to improve operational efficiency.
● Ensure proper documentation, audit trails, and process compliance.
Must-Have Skills & Tools
Technical Foundations
● Strong hands-on experience with SQL (PostgreSQL/MySQL) for data queries and ...
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