Technical Manager

Overview

About the role As the primary in-team specialist for technical claims and Workers Compensation knowledge, in the Technical Manager position you will use your unique skill set to provide coaching and mentoring to claims staff with relation to complex claims matters. You will also use your knowledge of Workers Compensation legislation to review and endorse claims decisions, liaise with legal parties relating to claims disputes, undertake various calculations relating to compensation, and provide technical reviews for claims management strategies. How you'll make an impact Your responsibilities will include: Applying your specialist Workers Compensation technical knowledge to claims of a complex nature, and acting as a technical reference point for other team members such as Case Managers and Senior Case Managers Guiding, advising and assisting employer clients who require specialist technical assistance Interacting with and providing instructions to Legal Pa...