Technical Lead - ServiceNow

We are seeking an experienced Sr ServiceNow Technical Lead to support enterprise-level ServiceNow initiatives, with a focus on ITSM, HRSD, and platform integrations. The ideal candidate will have hands-on expertise in design, development, and implementation of ServiceNow modules, along with strong integration, automation, and architectural skills. This role requires both technical depth and consultative ability to collaborate with cross-functional teams and stakeholders.

Key Responsibilities

• Design, develop, and implement ServiceNow solutions across ITSM, HRSD, and related modules.
• Configure and customize ServiceNow applications including Incident, Problem, Change, Knowledge, Service Catalog, and CMDB.
• Develop and maintain workflows, Business Rules, UI Policies, Script Includes, and Flow Designer automations.
• Build and manage integrations with third-party systems using REST APIs, web services, and other protocols.
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