Full time

Technical Lead -- Customer Support

Posted by Transaction Network Services • Noida, Uttar Pradesh, India

📍 Noida, Uttar Pradesh 🕒 February 20, 2026

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About the Role

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!
Overview
Responsible for providing technical support to global clients remotely
Responsibilities
Requirements:
BE/B Tech in Computer Science, Electronics and Communications, or Electrical Engineering
5+ years of relevant customer support experience in the Telecom applications such as Prepaid, Postpaid, NGIN, Voicemail, and Unified Messaging
Good experience in rendering the highest degree of technical support (Tier 2 and Tier 3)
Having high technical troubleshooting skills to handle complex issues in real-time
Telecom signaling protocols: SS7, SIGTRAN, TCAP, INAP, AIN, and SIP
Operating Systems: Solaris, Linux, and Windows
Databases: Oracle 11g, 12c, 19c, GoldenGate
Basic knowledge of SQL queries...
                

Job Details

Location Noida, Uttar Pradesh
Job Type Full time
Category Computer Occupations
Posted February 20, 2026
Deadline April 01, 2026

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