Technical IT Support Analyst Role

Join Canada's fastest-growing hospitality company as an IT Support Analyst. This is a 1-year contract position focused on delivering on-site support and exceptional customer service.

In this technical role, you will provide assistance for customer inquiries and troubleshoot various hardware and software issues. Contact with non-technical users will be essential, requiring excellent communication skills. Your expertise in resolving desktop and network problems will ensure user satisfaction across the board.

Key Responsibilities:
• Provide support for resolving customer technical issues
• Communicate complex technical information simply
• Troubleshoot problems related to desktops and printers
• Install and configure hardware and new software
• Resolve LAN/WAN connectivity challenges effectively

Requirements:
• Minimum one year experience in IT support roles
• Strong knowledge of troubleshooting desktop and n...