Technical Implementation Engineer in Quebec

Elevate your career as a Technical Implementation Engineer II with Landis+Gyr in Saint-Hubert, Quebec. This on-site role focuses on resolving complex technical issues while enhancing customer service and operational efficiency.
In this pivotal position, you will support various departments, including Development and Engineering, by addressing escalated technical challenges and documenting solutions comprehensively. Strong customer service expertise and utility business knowledge are essential as you assist the Technical Implementation Manager in deploying company solutions.
Key Responsibilities:
• Own and manage test environments in the lab
• Create use case scenarios for customer-facing tests
• Support System Acceptance Testing for new clients
• Develop standard operating procedures for technical systems
• Ensure accurate documentation and resolution of CRM tickets
Requirements:
• Bachelor of Science degree with 2-5 years experience
• Proficiency in softw...