Technical Engineer

Responsibilities:

• Schedule with customers on preventive maintenance activities
• Perform onsite comprehensive preventive maintenance
• Generate comprehensive preventive maintenance reports
• Upload preventive maintenance reports to Field Service Management System
• Update tickets in a timely manner in Field Service Management System
• Provide technical assistance to Level 1 Engineers
• Provide onsite or offsite support to customers
• Prepare incident reports if required
• Prepare problem management reports, if required
• Handle small scale projects independently and assists in large scale project deployment
• Assist in project deployment and ensures deployment according to timeline
• Provide input to develop documents for projects
• Capture and updates project implementation technical issues for lessons learned
• Conduct project testing and commissioning with customers
• Upd...