About the Role
Job Summary
Reporting to the Technical Manager, the Technical Shift Manager will support the site team on all technical plant aspects, coordinating PPM and break/fixes working between the DCM and the Facilities team (subcontracted).
The scope includes Data Centre management, working closely with new and existing customers, operational continuity and the management of service delivery on the sites/campus through our specialist subcontractor who undertakes M&E and ICT tasks.
Working hours: Day shift pattern - Monday-Friday usual working hours (core hours 10am-4pm). Contracted 40 hours per week.
Key Duties and Responsibilities
Technical Resource
- Witness all critical works on site.
- Management of M&E tasks to ensure service delivery meets expectations.
- Assist in scenario testing and training for the site teams.
Site Availability
- Maintaining zero customer downtime including any breaches t...
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