Technical Customer Support Representative

This is a contract, on-site role for a Technical Customer Support Representative, located in BGC, Taguig. The representative will handle customer inquiries, troubleshoot technical issues, and provide effective resolutions to ensure customer satisfaction. The role involves clear and professional communication with customers, investigating and solving technical problems, and maintaining detailed records of interactions. Collaborating with team members to improve service processes may also be part of day-to-day responsibilities.

Position Title: Service Desk (Technical Support Representative)

Employment Type: Contractual

Work Setup: Full RTO (Report-to-Office)

Compensation : Up to PHP 30,000 Monthly

Start Date: March 2026

Schedule: Shifting (as required by business operations)

Qualifications

• At least 1 year of experience in BPO Technical Support
• Strong verbal and wri...