Technical Customer Support

Company: Bot-It
Location: Remote
Hours: Full-time contract, EST business hours
Language: Fluent English (written & spoken required)

Compensation

• $800 – $1,500 USD per month, depending on experience and technical ability
• Performance-based increases over time
• Upsell and retention performance considered for raises and bonuses

We are looking for skill and ownership — not just availability. Strong performers grow quickly.

About Bot-It

Bot-It builds automation and bot solutions that help customers scale faster and operate more efficiently. Our customers rely on our systems daily, which means strong technical support and customer success are critical.

This is not a basic customer support role. We are looking for someone who can troubleshoot automation issues, manage customer accounts, reduce churn, and identify upsell opportunities when customers need more functionality.

The Role

As a Technical C...