Technical Customer Success Manager (Remote from North Carolina)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Customer Success Manager in North Carolina.

This role offers the opportunity to lead and manage the success of strategic customers in a fast-growing, cloud infrastructure and DevOps-focused environment. As a Technical Customer Success Manager, you will be responsible for driving customer adoption, satisfaction, and expansion while serving as the primary technical advisor for enterprise accounts. You will collaborate with cross-functional teams to ensure measurable outcomes for customers, deliver technical expertise, and shape customer success strategies. The ideal candidate combines strong technical knowledge with exceptional communication skills and a customer-first mindset. This is a fully remote position with occasional in-person team gatherings, offering autonomy and a direct impact on the company’s growth and customer experience. You will play a criti...