Technical Communicator for Toromont Cat

Leverage your technical expertise as a Technical Communicator at Toromont Cat, supporting Mining Heavy Equipment operations across Eastern Canada. This full-time role focuses on providing critical technical assistance for Caterpillar Mining products.
As a Technical Communicator, you will engage with mining service departments, diagnose equipment issues, and conduct failure analyses. With a focus on customer-centric solutions, you will draft reports and create documentation to enhance product support. Your contributions will play a significant role in bridging communication between service teams and Caterpillar, improving service excellence.
Key Responsibilities:
• Provide technical support to mining service operations
• Analyze product failures and propose viable solutions
• Create reports and technical documentation
• Conduct training sessions and technical seminars
• Communicate product updates to maintenance technicians
Requirements:
• Heavy Equipment Lice...