Technical Communicator for Caterpillar Products

Drive excellence in technical communication for the Caterpillar Mining Product Line. Support mining technicians and operations with expertise in heavy equipment, ensuring customer satisfaction and effective solutions.
As a Technical Communicator, you will play a crucial role in supporting Toromont Cat's mining service operations. With a focus on after-sales services and product troubleshooting, you will be the primary liaison between the service departments and Caterpillar. Your responsibilities include conducting failure analyses, proposing solutions, and developing comprehensive technical documentation.
Key Responsibilities:
• Provide technical support across service operations
• Liaise between mining departments and Caterpillar
• Conduct failure analysis and report findings
• Write site and technical reports as needed
• Participate in Product Problem Management initiatives
Requirements:
• Heavy Equipment License or equivalent experience
• Minimum 5 year...