Technical Business Analyst

My client, a leading financial services organisation, is seeking an experienced Technical Business Analyst to support the delivery of mission-critical customer and policy administration systems as part of a large-scale transformation programme. Job Responsibilities Lead discovery and analysis activities to define business needs, challenges and improvement opportunities across customer-facing platforms. Facilitate workshops and stakeholder sessions to gather, challenge and refine requirements. Translate complex business requirements into clear functional specifications and structured user stories. Collaborate with Solution Architects and technical teams to contribute to high-level solution design and system enhancements. Analyse and optimise end-to-end business processes across multiple departments. Manage and prioritise product backlogs, ensuring alignment with business value and strategic objectives. Support Agile delivery by participating in sprint planning, reviews and retrospective...