Full-time

Technical BA - CRM / CLM

Posted by Sword Services • Chêne-Bourg, Genf, Switzerland

📍 Chêne-Bourg, Genf 🕒 March 01, 2026

About the Role

We are looking for a Senior Technical Analyst / Business Analyst with strong expertise in Client Lifecycle Management (CLM) and Customer Relationship Management (CRM) systems.

Key Responsibilities

Legacy System Management

  • Support and maintain existing systems, including Lotus Notes, while preparing for future migrations or upgrades.

Stakeholder Collaboration

  • Partner with business users, IT teams, and external vendors to ensure alignment on requirements and deliverables.

Data Integration

  • Ensure efficient integration of CLM and CRM systems with other enterprise applications.

Regulatory Compliance

  • Adapt systems and workflows to meet evolving regulatory requirements within the financial services sector.

Process Optimization

  • Identify inefficiencies in current pr...

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