About the Role
We are looking for a Senior Technical Analyst / Business Analyst with strong expertise in Client Lifecycle Management (CLM) and Customer Relationship Management (CRM) systems.
Key Responsibilities
Legacy System Management
Support and maintain existing systems, including Lotus Notes, while preparing for future migrations or upgrades.
Stakeholder Collaboration
Partner with business users, IT teams, and external vendors to ensure alignment on requirements and deliverables.
Data Integration
Ensure efficient integration of CLM and CRM systems with other enterprise applications.
Regulatory Compliance
Adapt systems and workflows to meet evolving regulatory requirements within the financial services sector.
Process Optimization
Identify inefficiencies in current pr...
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