Technical Analyst/ Lead

Job Title
Repair Technician II

FLSA Status
Non Exempt

Work Arrangement
Onsite 

Job Title 
Repair Technician II 

FLSA Status 
Non-Exempt 
 
Position Summary  
This position will need to understand and demonstrate the ability to perform activities necessary for Infusion Pump Service operations, including repair, refurbishment, out of box failures analysis and complaint investigations. In addition, this position may be responsible for training new employees on key aspects of the Service process, including PCI (Product Complaint Investigation) analysis, device history investigation, and true root cause analysis to component level if required.
 
Also responsible for documenting the required aspects of Infusion Pump PCI, repair, refurbishment, rework, and labor and material tracking jobs. This person must be proficient with the dev...