Full-time
Technical Analyst EAS Specialist III
Posted by Deluxe • lake simcoe west shore (oro), on, Canada
About the Role
Elevate cloud-based applications as a Technical Analyst EAS Specialist III with Deluxe. This vital role involves performance monitoring, technical analysis, and staff mentoring within a SaaS environment.
In this crucial role, you'll be responsible for ensuring the functionality of live applications and facilitating software upgrades. Collaborate closely with different teams while maintaining a proactive approach to troubleshooting. Your experience will help enhance team skills and operational efficiency in a 24/7 support model.
Key Responsibilities: • Conduct cooperative troubleshooting with technical teams • Plan and implement software releases and updates • Mentor peers and provide training as needed • Monitor applications for operational performance • Manage daily operations and team coordination
Requirements: • Associate's degree in Computer Science or similar • 3 years of relevant technical analysis experience • Knowledge of managing operational document...
In this crucial role, you'll be responsible for ensuring the functionality of live applications and facilitating software upgrades. Collaborate closely with different teams while maintaining a proactive approach to troubleshooting. Your experience will help enhance team skills and operational efficiency in a 24/7 support model.
Key Responsibilities: • Conduct cooperative troubleshooting with technical teams • Plan and implement software releases and updates • Mentor peers and provide training as needed • Monitor applications for operational performance • Manage daily operations and team coordination
Requirements: • Associate's degree in Computer Science or similar • 3 years of relevant technical analysis experience • Knowledge of managing operational document...
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