Technical Analyst 3

Branch: Gas

Affiliation: MoveUP

Employment Status: Full-Time Regular

Salary: $3,385.00 bi-weekly

Short-term Incentive Eligible: No

Workplace Flexibility: No

Posting End Date: Open until filled

Position Overview

As a Technical Analyst at FortisBC, this position is responsible for providing technical support to the end users at FortisBC. This includes, but is not limited to, desktop computing, mobile computing, communications, end-user support, printing devices, network infrastructure and server storage, data centre equipment.

Responsibilities

Performs all of the duties of a Technical Analyst 1 & 2 plus the following:

• Provide frontline and advanced technical infrastructure support and lead technical diagnostics on current systems.
• Respond to client calls and incident tickets for support
• Fulfil technology service requests
• Troubleshoot all infrastructure har...