Full time

Technical Advertiser Solutions Analyst

Posted by Accenture • Bandar Sunway, Selangor, Malaysia

📍 Bandar Sunway, Selangor 🕒 June 15, 2026

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About the Role

Job Description
Manage customer interactions to increase customer satisfaction and improve service quality, specifically for technical integrations on the advertisers webpages and platforms.
Provide technical onboarding solutions according to the Service Level Agreements and the quality and quantitative standards set by ensuring that the advertisers questions and issues are resolved.
Provide pre and post-sales support for all self-service products, primarily supporting integration of eCommerce tracking capabilities on customer web and app platforms.
Conduct call and email support for companies that advertise on the platform regarding technical issues such as troubleshooting general Pixel implementation, conducting Pixel verifications and onboarding new advertisers onto client’s measurement solutions.
Appropriately escalate issues which cannot be directly resolved, or require Product intervention.
Perform proactive and rea...
                

Job Details

Location Bandar Sunway, Selangor
Job Type Full time
Category Computer Occupations
Posted June 15, 2026
Deadline July 25, 2026

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