Technical Account Representative

One-day hiring process Earn up to 27k monthly Sapient is seeking dedicated Call Center Agents to join our Technical Support Representative Team This is for urgent hiring. Apply now

Responsibilities:

• Provide technical support to customers and resolve technical issues
• Communicate technical information to customers clearly
• Escalate technical issues to internal technical teams for resolution
• Troubleshoot and resolve complex technical problems with customers and internal technical teams
• Ensure timely resolution of technical issues and customer satisfaction
• Maintain accurate records of technical issues and resolutions and provide reports to management.

Qualifications:

• High school diploma or equivalent required, with some college coursework in tech or related field preferred
• Experience is not required
• Excellent communication and interpersonal skills
• Strong problem-solving an...