Technical Account Manager (Strategic Accounts)

The Role

You will own a portfolio of enterprise accounts end-to-end — from driving adoption with platform engineers to expanding revenue with executive sponsors. You will be the primary point of contact for some of TrueFoundry's most strategic customers, responsible for retention, growth, and making sure they get maximum value from the platform.

Key Responsibilities

• Own account health, renewal, and expansion across a portfolio of enterprise customers
• Identify and execute upsell and cross-sell opportunities within existing accounts
• Drive product adoption by working closely with customer engineering and data science teams
• Manage multi-threaded stakeholder relationships from practitioners to C-suite
• Partner with Product and Platform Engineering to close the feedback loop on customer needs
• Prepare account reviews, success plans, and executive-level communications

Wh...