Technical Account Manager, Onboarding

Overview

Are you passionate about helping advertisers get up and running quickly and confidently on today’s leading advertising technology?

As a Technical Account Manager at Smartly, you’ll play a critical role in helping new customers onboard, launch, and scale their campaigns on our platform. Based in Manila , this role works closely with global customers and cross-functional teams to deliver smooth onboarding experiences and high-quality campaign execution from day one.

You’ll work hands-on with Smartly’s creative automation and advertising technology—supporting integrations, setting up campaigns, reviewing creative and structures, and troubleshooting issues along the way. This role blends technical problem-solving with operational delivery and customer partnership to ensure customers achieve strong early performance and long-term success on Smartly.

Responsibilities

• Serve as the primary technical and operational point...