Technical Account Manager (Cloud & Infrastructure – Technical Focus)

Technical Account Manager (Cloud & Infrastructure – Technical Focus)

Are you a Technical Account Manager with a strong technical background who enjoys working close to infrastructure, architecture, and complex problem-solving?

At Arsys (part of the IONOS Group) , we are looking for a technically focused TAM (≈70% technical / 30% client‑facing) to help our customers get the most out of our cloud and hosting platforms.

This role is designed for TAMs who want real technical depth , strong ownership, and close collaboration with engineering teams—while still playing a strategic role for the customer.

What you’ll do

As a Technical Account Manager, you will be the primary technical point of contact for a portfolio of customers, ensuring the stability, performance, and evolution of their cloud environments. You will bridge customer needs with internal technical teams, leading the technical side of the rela...