About the Role
Role Purpose
As a Technical Account Manager (TAM) within LRQA’s Cyber Client Success team, you are the client’s embedded security expert and primary technical advocate. Your purpose is to maximise client outcomes from LRQA Cyber services (, SOC, SIEM/XDR/EDR, vulnerability and exposure management), ensuring our solutions align to the client’s strategy, are adopted effectively, and continuously improved to deliver measurable value (risk reduction, faster detection & response, and operational efficiency). You operate as an extension of the client’s security team, orchestrating the right Cyber capabilities at the right time and translating technical change into business impact.
What Great Looks Like (Outcomes You Drive)
• Value realisation & adoption: Clear success plans, accelerated time to value, increasing coverage of log sources/use cases, sustained utilisation of capabilities (Sentinel/LogRhythm/CrowdStrike/Tenable).
• Service ma...
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