Technical Account Manager Associate Ii, Google (Xico)

Minimum qualifications

• Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
• 2 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
• Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
• Ability to communicate in Spanish and English fluently as this is a customer-facing role that requires communication with US and Canada based clients in English, as well as working with local stakeholders in Spanish.

Preferred qualifications

• MBA or Master's degree in a Management, Technical, or Engineering field.
• Experience translating business requirements into technological solutions.
• Experience collaborating with teams, groups, business un...