Permanent

Tech Support Specialist

Posted by Adecco • Wrexham, Wales, United Kingdom

📍 Wrexham, Wales 🕒 January 30, 2026

About the Role

Join our client's dynamic tech support team! As a Tech Support Specialist, you'll be responsible for providing top-notch technical support, triaging support requests, and managing incidents. You'll have excellent problem-solving skills, a passion for technology, and a drive to add value to every customer interaction. If you thrive in a fast-paced environment and are excited to contribute to the success of our client's tech support initiatives, we want you on our team!


Job Title: Tech Support Specialist


Location: Wrexham - hybrid working


Remuneration: upto £31,


Contract Details: Permanent, full-time


Responsibilities:



  • Efficiently manage triage for all technical support requests received internally

  • Be the escalation point for client Support responses to initial queries, ensuring clients can be well informed through to completion
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