Tech support

Job Name: Onsite Support Technician

Company: Atos

Location: Carretera a General Cepeda 8395, Saltillo, Coahuila, Mexico

Job Type: Full-time | Rotating shifts

Role Overview:

The Onsite Support Technician provides hands‑on technical support to end users at a designated client location. This role is responsible for resolving hardware, software, and basic network issues, ensuring systems operate efficiently while delivering a high standard of customer service. The position operates on a rotating shift schedule to ensure full coverage aligned with client requirements.

Key Responsibilities:

• Provide on‑site technical support for desktops, laptops, printers, mobile devices, and peripherals
• Diagnose and resolve hardware, software, and basic network issues
• Install, configure, and maintain operating systems, applications, and system updates
• Manage and r...