Full-time
Tech Support Engineer (Telecom) - Remote Diagnostics
Posted by ITOA Solutions Sdn Bhd • Bayan Lepas, Penang, Malaysia
About the Role
A leading telecommunication service provider in Malaysia is seeking a Junior Executive Technician to provide technical support and resolve customer issues. The ideal candidate will diagnose hardware and software problems through various communication channels and document solutions in the knowledge base. The position requires collaboration with cross-functional teams and is essential for improving product usability and customer satisfaction. This role provides ample opportunities for professional growth within the telecommunication industry.
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